Privacy Policy of NetManagement GmbH
This page has been translated automatically. Please note that in the event of a legal dispute, only the official German version of this website / document applies.
These websites, the portal, the application, the software and the offers, information, products and services contained therein are not aimed at consumers within the meaning of Section 13 of the German Civil Code (BGB), but generally only at institutions, associations, authorities, companies, clubs and traders (within the meaning of Section 14 of the German Civil Code).
The NetManagement GmbH (hereinafter "NetManagement" or "We" or "Us") is pleased that you have visited our websites and mobile applications (together also "online offer") and that you are interested in our company and our products.
For better readability, the generic masculine is used on our websites. The personal names used in this work refer - unless otherwise indicated - to all genders.
1. NetManagement respects your privacy
The protection of your privacy when processing personal data as well as the security of all business data is an important concern for us, which we take into account in our business processes. We process personal data that is collected when you visit our online offerings confidentially and only in accordance with the legal provisions.
Data protection and information security are part of our company policy.
2. Responsible party
The responsible party for processing your data is NetManagement GmbH; exceptions are explained in this data protection notice.
Our contact details are as follows:
NetManagement GmbH
Ludwig-Erhard-Str. 18
20459 Hamburg
Germany
Telephone +49 (0)40 30184-0
eMail info [at] NetManagement [dot] net
3. Collection, processing and use of personal data
3.1 Categories of data processed
Communication data (e.g. name, telephone number, email address, address, IP address) is processed.
3.2 Principles
Personal data is all information that relates to an identified or identifiable natural person, for example names, addresses, telephone numbers or email addresses that express a person's identity.
We only collect, process and use personal data (including IP addresses) if there is a legal basis for doing so or if you have given us your consent in this regard, e.g. as part of a registration.
3.3 Processing purposes and legal bases
We and the service providers commissioned by us process your personal data for the following processing purposes:
3.3.1 Provision of this online offer
Legal basis: Overriding legitimate interest on our part in direct marketing, as long as this is in accordance with data protection and competition law requirements.
3.3.2 Answering user inquiries via a contact form
Legal basis: Overriding legitimate interest on our part in marketing and in improving our products and services, as long as this is in accordance with data protection and competition law requirements or contract fulfillment or consent.
3.3.3 Answering user inquiries via a live chat
Legal basis: Overriding legitimate interest on our part in marketing and in improving our products and services, as long as this is in accordance with data protection and competition law requirements or contract fulfillment or consent.
3.3.4 To identify disruptions and for security reasons
Legal basis: Fulfillment of our legal obligations in the area of data security and predominantly legitimate interest in eliminating disruptions and the security of our offers.
3.3.5 Self-promotion and third-party advertising as well as market research and reach measurement to the extent permitted by law or on the basis of consent
Legal basis: Consent or predominantly legitimate interest on our part in direct marketing, as long as this is done in accordance with data protection and competition law requirements.
3.3.6 Protection and defense of our rights
Legal basis: Legitimate interest on our part in asserting and defending our rights.
3.4 Log files
Every time you use the Internet, your Internet browser automatically transmits certain information and we store it in so-called log files.
We store the log files for a period of 14 days to identify faults and for security reasons (e.g. to investigate attempted attacks) and then delete them. Log files that need to be kept for evidentiary purposes are exempt from deletion until the respective incident has been finally clarified and can be passed on to investigative authorities in individual cases.
Log files are also used for analysis purposes (without or without a complete IP address) under the conditions of section 3.3.4 “Own and third-party advertising as well as market research and reach measurement to the extent permitted by law or on the basis of consent”.
The following information is stored in particular in the log files:
- IP address (Internet Protocol address) of the terminal device from which the online offer is accessed;
- Internet address of the website from which the online offer was accessed (so-called origin or referrer URL);
- Name of the service provider via which the online offer is accessed;
- Name of the files or information retrieved;
- Date and time as well as duration of the retrieval;
- Amount of data transferred;
- Operating system and information on the Internet browser used, including installed add-ons (e.g. for the Flash Player);
- HTTP status code (e.g. “Request successful” or “requested file not found”).
3.5 Consumers, children and young people
Our offer is not aimed at consumers, children and young people within the meaning of Section 13 of the German Civil Code (BGB), but exclusively at institutions, associations, authorities, companies, clubs, traders and freelancers (within the meaning of Section 14 of the German Civil Code).
3.6 Transfer of data
3.6.1 Transfer of data to other responsible parties
We will only transfer your personal data to other responsible parties if this is necessary to fulfil the contract, we or the third party have an overriding legitimate interest in the transfer or you have given your consent. Details of the legal bases and the recipients or categories of recipients can be found in the section "Processing purposes and legal bases" (see No. 3.3).
In addition, data may be transferred to other responsible parties if we are obliged to do so due to legal provisions or by enforceable official or court order.
3.6.2 Service providers (general)
We commission external service providers to carry out tasks such as marketing services, programming, data hosting and hotline services. We have carefully selected these service providers and regularly monitor them, in particular their careful handling and security of the data stored by them. We require all service providers to maintain confidentiality and to comply with legal requirements. Service providers can also be other companies in the NetManagement group of companies.
3.6.3 Transfer to recipients outside the EEA
We can also transfer personal data to recipients based outside the EEA in so-called third countries. In this case, before transferring the data, we ensure that the recipient either has an appropriate level of data protection or that you have given your consent to the transfer.
You can obtain an overview of the recipients in third countries and a copy of the specific regulations agreed to ensure an appropriate level of data protection from us. Please use the information in the “Contact” section (see No. 13) for this purpose.
3.7 Duration of storage; Retention periods
We generally store your data for as long as it is necessary to provide our online offering and the associated services or we have a legitimate interest in further storage (e.g. we may still have a legitimate interest in postal marketing even after a contract has been fulfilled). We then delete your personal data with the exception of data that we must continue to store in order to fulfill legal obligations (e.g. we are obliged to keep documents such as contracts and invoices for a certain period of time due to tax and commercial law retention periods).
4. Use of cookies
Cookies and tracking mechanisms may be used to provide our online service. Cookies are small text files that can be saved on your device when you visit an online service. Tracking is possible using various technologies. We process information in particular using pixel technology or log file analysis.
4.1 Categories
We differentiate between cookies that are absolutely necessary for the technical functions of the online service and those cookies and tracking mechanisms that are not absolutely necessary for the technical function of the online service.
The online service can generally be used without cookies that do not serve technical purposes.
4.1.1 Technically necessary cookies
We understand technically necessary cookies to be cookies without which the technical provision of the online service cannot be guaranteed. This includes, for example, cookies that save data to ensure the trouble-free playback of video or audio content.
These cookies are deleted after your visit.
4.1.2 Cookies and tracking mechanisms that are not technically necessary
We use marketing cookies and tracking mechanisms. We only use these cookies and tracking mechanisms if you have given us your prior consent. The exception to this is the cookie that stores the current status of your privacy settings (selection cookie). This is set based on legitimate interest.
General
The use of marketing cookies and tracking mechanisms enables us and our partners to show you interest-based offers that are based on an analysis of your usage behavior:
Statistics:
By using statistical tools, we measure, for example, the number of your page views.
Conversion tracking:
Our conversion tracking partners place a cookie on your computer ("conversion cookie") if you have accessed our website via an ad from the relevant partner. These cookies usually expire after 30 days. If you visit certain pages of ours and the cookie has not yet expired, we and the respective conversion tracking partner can recognize that a certain user has clicked on the ad and was thus redirected to our site. This can also happen across devices. The information obtained using the conversion cookie is used to create conversion statistics and to record the total number of users who have clicked on the relevant ad and were redirected to a page with a conversion tracking tag.
Social Plugins:
Some pages of our online offering include content and services from other providers (e.g. Facebook, X, Google Maps), which in turn can use cookies and active components. You can find more information about social plugins in the "Social Plugins" section (see No. 7).
Please note that when using the tools, your data may be transferred to recipients outside the EEA where there is no adequate level of data protection in accordance with the GDPR (e.g. USA). You can find details about this in the following description of the individual marketing tools:
Name: Google Tag Manager
Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Function: Management of website tags via an interface, integration of program codes on our websites
Name: Google Ads
Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Function: Placement of advertisements, remarketing, conversion tracking
You can find more information at: https://adssettings.google.com/authenticated
4.2 Management of cookies and tracking mechanisms
You can manage your cookie and tracking mechanism settings in the browser and/or in our privacy settings:
Note: The settings you make only apply to the browser you are using.
4.2.1 Disabling all cookies
If you want to disable all cookies, please go to your browser settings and disable the setting of cookies. Please note that this may affect the functionality of the website.
4.2.2 Managing your settings regarding technically unnecessary cookies and tracking mechanisms
When you visit our website, you will be asked in a cookie layer whether you give us your consent to use marketing cookies or tracking mechanisms.
In our privacy settings, you can revoke consent you have already given with effect for the future or give us your consent at a later date.
5. Google, GEOPLUGIN and Bootstrap
5.1 Google Maps
This site uses the Google Maps map service via an API. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google LLC server in the USA and stored there. The provider of this site has no influence on this data transfer.
Google Maps is used in the interest of an attractive presentation of our online offers and to make the locations we specify on the website easy to find. This represents an overriding legitimate interest on our part within the meaning of Art. 6 Para. 1 lit. f GDPR.
You can find more information on how user data is handled in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.
5.2 Google Web Fonts
This site uses so-called web fonts from the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, to uniformly display fonts. When you open a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you use must connect to Google's servers. This tells Google that our website was accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents an overriding legitimate interest on our part within the meaning of Art. 6 Para. 1 lit. f GDPR.
If your browser does not support web fonts, a standard font from your computer will be used.
For more information about Google Web Fonts, see https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.
5.3 Geoplugin SAS
This site uses the services of GEOPLUGIN® to improve the usability of our website, to provide language support and to comply with regulations and official requirements.
For this purpose, if the origin of your IP address is unknown to us, the IP address is transmitted to Geoplugin to determine its origin.
Geoplugin transmits the following information about your IP address to us, if known:
- Name of the country and two-letter ISO country code. For example, Germany, DE;
- Currency of the country. For example, EUR;
- Currency symbol of the country. For example, €;
- Call number of the country. For example, +49;
GEOPLUGIN® is a company registered in France with servers in France and the Netherlands and is therefore obliged under European law to comply with the European General Data Protection Regulation (GDPR).
You can find more information on how user data is handled in the GEOPLUGIN® privacy policy
https://www.geoplugin.com/privacy
5.4 Bootstrap
This site uses the services of Volentio JSD Limited ("Bootstrap") to improve the user experience of our website. Bootstrap is a company registered in England and Wales. The Bootstrap files are hosted by us. Access to the Bootstrap servers should therefore not be made, but cannot be excluded. For more information on how user data is handled, please see Bootstrap's privacy policy
https://www.jsdelivr.com/terms/privacy-policy
6. Content Delivery Network from Microsoft Azure
To optimize the loading times of this website, we can use a so-called "Content Delivery Network" (CDN) service, offered by public cloud solutions from Microsoft. The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA.
The use of the CDN service represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR.
As part of this processing, personal data is transferred to the USA. The transfer is based on European standard contractual clauses in which Microsoft has committed itself to complying with European data protection law for the services it provides.
You can find more information on Microsoft's data protection guidelines here: https://privacy.microsoft.com/de-de/privacystatement.
7. Social Plugins
We use so-called social plugins from various social networks in our online offering; these are described individually in this section.
When you use the plug-ins, your Internet browser establishes a direct connection to the servers of the respective social network. This informs the respective provider that your Internet browser has accessed the corresponding page of our online offering, even if you do not have a user account with the provider or are not currently logged into it. Log files (including the IP address) are transmitted directly from your Internet browser to a server of the respective provider and may be stored there. The provider or its server may be located outside the EU or EEA (e.g. in the USA).
The plugins represent independent extensions of the providers of the social networks. We therefore have no influence on the extent of the data collected and stored by the providers of the social networks via the plugins.
The purpose and extent of the collection, further processing and use of the data by the social network as well as your rights and setting options to protect your privacy can be found in the data protection information of the respective social network.
If you do not want the providers of the social networks to receive data about this online offer and possibly store or further use it, you should not use the respective plugins.
7.1 Social plugins with 2-click solution
With the so-called 2-click solution, we protect you from your visit to our websites being recorded and evaluated by social network providers as standard. If you access a page on our website that contains such plugins, they are initially deactivated. The plugins are only activated when you click the button provided.
7.2 Plugins from Facebook
Facebook is operated at www.facebook.com by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, and at www.facebook.de by Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland ("Facebook"). An overview of Facebook's plugins and what they look like can be found here:
https://developers.facebook.com/docs/plugins/?locale=de_DE; Information on data protection at Facebook can be found here: http://www.facebook.com/policy.
7.3 Plugins from X
X is operated by X Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("X"). An overview of X's plugins and what they look like can be found here: https://developer.X.com/; Information on data protection at X can be found here: https://X.com/de/privacy.
7.4 LinkedIn plugins
LinkedIn is operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA ("LinkedIn"). An overview of LinkedIn plugins and their appearance can be found here: https://developer.linkedin.com/plugins; information on data protection at LinkedIn can be found here: https://www.linkedin.com/legal/privacy-policy.
8. YouTube
This online offering uses the YouTube video platform, which is operated by YouTube, LLC, 901 Cherry Ave. San Bruno, CA 94066, USA ("YouTube"). YouTube is a platform that enables the playback of audio and video files.
When you access a corresponding page on our offering, the embedded YouTube player establishes a connection to YouTube so that the video or audio file can be transmitted and played. Data is also transferred to YouTube as the controller. We are not responsible for the processing of this data by YouTube.
You can find further information on the scope and purpose of the data collected, the further processing and use of the data by YouTube, your rights and the data protection options you can select in YouTube's privacy policy.
9. External links
Our online offering may contain links to third-party websites that are not affiliated with us. After clicking on the link, we no longer have any influence on the collection, processing and use of any personal data transferred to the third party when you click on the link (such as the IP address or the URL of the page on which the link is located), as the behavior of third parties is naturally beyond our control. We accept no responsibility for the processing of such personal data by third parties.
10. Security
Our employees and the service companies commissioned by us are obliged to maintain confidentiality and to comply with the provisions of the applicable data protection laws.
We take all necessary technical and organizational measures to ensure an appropriate level of protection and to protect your data managed by us, in particular against the risks of accidental or unlawful destruction, manipulation, loss, alteration or unauthorized disclosure or access. Our security measures are constantly being improved in line with technological developments.
11. User rights
Please use the information in the "Contact" section (see No. 13) to assert your rights. Please ensure that we can clearly identify you.
11.1 Right to information and disclosure
You have the right to receive information from us about the processing of your data. To do this, you can assert a right to information with regard to the personal data that we process about you.
11.2 Right to rectification and deletion
You can request that we correct incorrect data. If the legal requirements are met, you can request that your data be completed or deleted.
This does not apply to data that is required for billing and accounting purposes or is subject to statutory retention periods. However, if access to such data is not required, its processing will be restricted (see below).
11.3 Restriction of processing
You can request that we restrict the processing of your data - if the legal requirements are met.
11.4 Data portability
If the legal requirements are met, you can request that data that you have made available to us be sent to you in a structured, common and machine-readable format or - if technically feasible - that the data be sent to a third party.
11.5 Right of objection
11.5.1 Objection to direct marketing
You can also object to the processing of your personal data for advertising purposes at any time ("advertising objection"). Please note that for organizational reasons there may be an overlap between your objection and the use of your data as part of an ongoing campaign.
11.5.2 Objection to data processing based on the legal basis of “legitimate interest”
You also have the right to object to data processing by us at any time if this is based on the legal basis of “legitimate interest”. We will then stop processing your data unless we can - in accordance with the legal requirements - prove compelling legitimate reasons for further processing that outweigh your rights.
11.6 Revocation of consent
If you have given us consent to process your data, you can revoke this at any time with effect for the future. This also applies to the revocation of declarations of consent that were given to us before the GDPR came into force, i.e. before May 25, 2018. The legality of the processing of your data up to the time of revocation remains unaffected.
11.7 Right to lodge a complaint with the supervisory authority
You have the right to lodge a complaint with a data protection supervisory authority. You can contact the data protection supervisory authority responsible for your place of residence or your federal state or the data protection supervisory authority responsible for us.
This is:
The Hamburg Commissioner for Data Protection and Freedom of Information (HmbBfDI) of the Free and Hanseatic City of Hamburg - a public corporation
Contact:
Ludwig-Erhard-Str. 22, 7. OG
20459 Hamburg
Germany
Telephone +49 (0)40 42854-4040
Fax +49 (0)40 42854-4000
eMail mailbox [at] datenschutz [dot] hamburg [dot] de
12. Changes to the data protection declaration
We reserve the right to change our security and data protection measures. In these cases, we will also adapt our data protection information accordingly. Please therefore note the current version of our data protection information.
13. Contact
If you would like to contact us, you can reach us using the contact details provided in the "Responsible person" section (see no. 2).
To assert your rights, you can reach us using the contact details provided in the "Responsible person" section (see no. 2).
To report data protection incidents, you can reach us using the contact details provided in the "Responsible person" section (see no. 2).
For suggestions and complaints regarding the processing of your personal data, we recommend that you contact our data protection officer:
DSVBHFKBGFD
Germany
or
eMail dpo [at] NetManagement [dot] net
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